Advice & Support Groups


Covid-19: Support for Mental Health

0116 295 3060

24 hour NHS Phone Support for all urgent mental health needs.

Leicestershire Partnership NHS Trust has launched the dedicated telephone line above for people of all ages to access urgent NHS mental health support.

For information and advice regarding non-urgent mental health support during the pandemic, visit: 

Covid-19: NHS Support for your Mental Health


First Contact Plus:

First Contact Plus is an online tool which helps adults in Leicestershire find information about a range of services all in one place.

The initiative allows residents who require help with one or a number of issues to access a catalogue of information, advice, help and support.

Information and resources on housing, health, living independently, money advice, work, security and other topics that assist the county’s residents can be found on this site.

First Contact Plus is delivered by Leicestershire County Council in partnership with GPs, the police, health organisations, voluntary groups and social care departments, district & borough councils who are helping adults across the county by working together to make access to services much easier.

For more information please visit:

www.FirstContactPlus.org.uk


Cancer Support Groups

Search the Cancer Care Map for support services in your area.

What's going on near you? Find out about support groups, where to get information and how to get involved with Macmillan where you live.

Come along to the support group where there are speakers who will cover topics on Health Lifestyles, Fatigue, Mindfulness, Physical Activity, Financial/Benefits Advice and more..


Health for Teens

Love your body, love yourself

#lovehealth

www.healthforteens.co.uk


Citizens Patient Advice and Support Service

The Patient Advice and Support Service (PASS) is delivered by the Scottish Citizens Advice Bureau (CAB) Service. The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.

The service promotes an awareness and understanding of the rights and responsibilities of patients. It also advises and supports people who wish to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland.

The Patient Advice and Support Service will: 

  • Help clients understand their rights and responsibilities as patients
  • Provide information, advice and support for those wishing to give feedback or comments, raise concerns or make complaints about health care delivered by NHS Scotland.
  • Ensure clients feel listened to, supported, and respected when raising concerns about difficult experiences
  • Work with the NHS to use feedback to improve NHS service provision.

The Patient Advice and Support Service also provides general advice and help on a range of issues, such as housing, employment, benefits or money worries. Support with these issues can have a positive impact on the health of clients. Clients can also access information and advice on how to access health and community services that offer additional support with health care needs. The service is a valuable resource for frontline NHS staff because it offers a wide range of support for patients in relation to health and health care.

How to contact the Patient Advice and Support Service

The Patient Advice and Support Service can be accessed through any Scottish citizens advice bureau.  You can find your local bureau by using the search facility at the top of this page. There is more information about the service at www.patientadvicescotland.org.uk/ 

Related publications: 

pdfPatient Advice and Support Service (PASS) leaflet

pdf Patient Advice and Support Service briefing sheet

Patient Advice and Support Service



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