Self Referral & Health and Wellbeing

Welcome to our self-help centre.  Here you will find both local health information and NHS content and a selection of tools for health checks.  Many services are now available on the NHS without a referral from your GP. Patients are able to contact these services directly 


The C Card Contraception

We are very proud to have signed up as a C Card venue! 

What is the C-Card?

The C-Card is a card which offers free and easy access to condoms and lube in a range of venues, including some clinics, schools, colleges and pharmacies. In Leicester, Leicestershire and Rutland, the C-Card is available to those aged 13+. If you have a C Card and need some contraception, please call into reception and show your C Card, we can then provide you with a pack of condoms. If you would prefer to do this more privately, please feel free to call ahead and ask to be spoken to in a private side room. We are here to ensure people can access condoms so if there is anything we can do to make this easier, please let us know! 

When used correctly during sex, condoms are the only type of protection that help prevent both sexually transmitted infections (STIs) and pregnancy.

It doesn't matter whether you’re having sex, thinking about having sex or if you’re just curious, the C-Card service is confidential and our trained workers can offer friendly advice on sexual health and relationships.

How does the C-Card work?

The C-Card allows you to get free condoms from a range of venues in Leicester, Leicestershire and Rutland. These venues could be clinics, pharmacies, schools or colleges.

The card will not have any personal details on it, like your name, it will only have a unique number on it.

Simply take your C-Card to the medical unit, and get your condoms without questions or judgement.

How do I register for a C-Card?

Registration is quick and easy and takes about 10 minutes. You will only be asked for a few simple details like your name, postcode and date of birth.

All the information you provide is confidential and will not be passed on to anyone else, (unless we were concerned about your safety, but we would always try and talk to you about this first).

Find out how to register below.

Registering online (18+ only)

If you are 18 and over, you can register for a C-Card online using our registration form. Your C-Card will then be delivered to you within 10 working days.

If you are under 18 and would like to sign up for a C Card, please call our reception team who can organise a brief chat with our of our clinicians who need to go through a few things with you before signing you up. All information will remain confidential. We then provide provide you with a pack of condoms.

For more information on the scheme, please follow the link here.

C Card

Quit Ready Smoking Cessation Service

Quit Ready welcomes anyone who wants to stop smoking.

As part of Leicestershire County Council, this service offers a tailored stop smoking programme that is led by you.

Our team of friendly advisors deliver a free and confidential 12-week programme to help you become and stay smoke free. They will be by your side to offer support and advice on your quit journey.

You are three times more likely to stop smoking if you have support from an advisor, alongside stop smoking medications.

We will also provide you with 12 weeks’ worth of nicotine replacement therapy and all the information you need to make the right choice for you.

Quit Ready is e-cig friendly, and welcomes smokers who want to switch to vaping.

As well as speaking to you on a weekly basis, our advisors can make additional contact if you wish. This could be over the telephone, text messaging, webchat, or email – whatever suits you best.

Don’t quit on quitting!

We operate Monday to Friday from 9am until 7pm and on Saturdays from 10am until 2pm.

You can self refer to this service without the need to see a Doctor or Nurse. Please note, we are unable to prescribe Nicotine Replacement products from the GP surgery 


Hospital Patient Transport Service

TASL is the patient secondary care transport provider, commissioned by NHS Leicestershire ICB (intergrated care board). We provide non emergency transport to patients who have a medical condition that would prevent travel by other means.

We are here to ensure you get to and from your hospital appointments, with dignity and safety being our highest priority. With the support of professional and personable staff, you can expect your journey to be free of anxiety in our care. 

If you tell us your specific medical needs over the phone we can find out if you're eligible for this service using this number 0345 241 3012.

Non emergency transport for patients who:

  • Have a medical condition that would prevent then from travelling to hospital by other means
  • Have treatment with side effects that requires the support of specialist ambulance staff 
  • Have a medical condition that might put them at risk of harm if travelling independently 
  • Have health needs that require medical assistance during transport (for example, oxygen access) 

Please note, staff at the Medical Unit are unable to book transportation on behalf of patients. The only way to book hospital transportation is by calling the number above. 

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