Our last appointment is 17:25.

Telephone availability until 18:00.

Closed Saturday, Sunday and Bank Holidays.

The upcoming Bank - Holidays are:

Friday 29th March - Good Friday 

Monday 1st April  -Easter Monday 

Monday 6th May - May Day 

Monday 27th May - Spring Bank Holiday 

Monday 26th August - Summer Bank Holiday 

Wednesday 25th December - Christmas Day 

Thursday 26th December - Boxing Day 

Wednesday 1st January 2025 - New Years Day

Please note the Medical Unit including dispensary will be closed on the following dates for staff training:

We will close from 1pm and reopen the following day at 7.30am

Thursday 21st March 

Thursday 18th April 

Wednesday 12th June

Thursday 4th July 

Thursday 12th September 

Wednesday 9th October 

Thursday 14th November 

Lunch time closures 

We will close at 12.30 and reopen at 2.00 on the following dates 

Thursday 27th June  

Tuesday 9th July 

Thursday 25th July 

Tuesday 6th August 

Thursday 22nd August 

Tuesday 3rd September 

Thursday 19th September 

Please call  0300 323 0671 if you need assistance between these times. In a medical emergency please call 999.

Before coming to the unit to collect your medication, please refer to the unit opening times above for closures. The unit is closed for training 3 times each month. These closures are shown on the yellow banner on the home page and the staff training section (shown here to the left) 

The surgery closes each day at 6pm, DHU (Derbyshire Health United) then provide telephone cover from 6pm-6.30pm Monday to Friday. If you require medical assistance between 6.00-6.30 Monday to Friday please call 0300 323 0671. After 6.30, please call 111. 

If you need medical assistance whilst we are closed, please see the information below;

Pharmacy

Your local Pharmacist is able to help with most minor ailments so please speak with a Pharmacist first. Some Pharmacies stay open later than surgeries, for example Ashby Pharmacy (located on the green) and Tesco Pharmacy are open until 9pm most days (please check opening hours on their website before attending)

111

111 is free from both landlines and mobiles

If you require urgent medical assistance which cannot wait until our surgery re-opens please dial 111.

(If you do call our enquiry line outside of normal working hours (01530 270667) after 6.30 you will be asked to hang up and dial 111).

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Urgent Care Centres

Please see below

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Urgent Dental Care - Click here for information

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

In North West Leicestershire the 12 practices are working in collaboration as a Primary Care Network (PCN).

 As a PCN this allows us to work differently and provide services jointly or at scale. A great example of this was the Covid Vaccination hub that was provided from Measham Leisure Centre during 2020/21 and has left us with a successful model for future projects.

 From 1st October 2022 the PCN will be providing Enhanced Access appointments which wil include Covid vaccinations, smear tests, phlebotomy and  dressing clinics along with minor illness, respiratory illness and Clinical Pharmacist or GP appointments and these will be available to patients:-

• Monday to Friday – 18:30 to 20:00,
• Saturday – 09:00 to 17:00.

As a collative these appointments will be delivered from two hub locations and we will rotate between:-

• Castle Medical Group – Ashby de la Zouch,
• Long Lane Surgery – Coalville.

Appointments are available to book and cancel through your GP practice and you may be offered an appointment at one of these clinics when you speak with reception. If you need to speak to us about an extended access appointment and we are closed, please telephone 01530 566550, if the staff there are unable to answer your call please leave a message or email llrib-llr.nwlpcn@nhs.net. We will also be making available online booking functionality for this service in the near future. 

Please note that we will also be continuing to deliver our early morning pre booked appointments Monday to Friday from 07:30 to 08:00.