Latest Communications

Measham Medical Unit

Job Title: GP Receptionist

Reference: A5155-25-0001

Pay: £11.44 per hour, dependent on experience

Location: Measham Medical Unit

20hrs per week , Mon, Tues, Thurs and Friday 8am – 1pm

Benefits: Company Pension, Uniform, On-site parking, sick pay

Measham Medical Unit is a friendly, well-established and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patient in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire we have 15600 patients registered with us.

We have an exciting opportunity in our busy reception team on a part-time basis. We are looking for someone for 20 hours per week. This is a varied and demanding role providing services to patients at first point of contact with the practice, supporting the clinicians as well as the wider practice team. This is a role that continues to develop and is essential to the practice. The role involves dealing with patients over the phone and in person as well as associated administration.

We are looking for candidates ideally with previous experience of working at a GP surgery in a reception setting and ideally used SystmOne IT system. The candidate will need to be flexible, empathetic and have great communication and IT skills.

If you are interested in this role please send a covering letter and a CV to:

Tracy Parker, Office Manager, Measham Medical Unit, High Street, Measham DE12 7HR or email your covering letter and CV to tracy.parker2@nhs.net

Closing date for applications is Friday 7th February 2025.

Helping women and anyone with a cervix to understand how cervical screening can help to detect and prevent cervical cancer.

We know that for many cervical screening isn’t always an easy process, but our screening nurses are highly experienced and can help to make the quick lifesaving procedure comfortable for you. Currently 1 in 4 women do not attend their screening appointment, whatever the reason we’re here to support women to get their cervical screening when invited.

Cervical screenings are estimated to save 5,000 lives a year in the UK, so it’s important to remember that however you get screened it’s the best way to prevent cervical cancer. If it helps you to book and come along to your first or overdue screening there are lots of things that can be done to help make you feel comfortable such as playing music, reading a book, meditating, or bringing along a friend for support our nurses will help with anything else that helps to make you feel at ease.

Do the one thing that will help to detect cervical cancer - screening takes less than ten minutes, and it could save your life.

DISPENSER VACANCY

Measham Medical Unit is a friendly and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patients in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire.

We have an exciting opportunity to join our Dispensary Team on a part-time basis as a Dispenser. We are looking for someone for 25 hours per week to be worked across Monday to Friday.

We currently dispense to around half of our patient population, both in the practice and also via our delivery service.

We're looking for a high-performing and pleasant team player with good communication and interpersonal skills, initiative, attention to detail, potential to improve, and pride in themselves and their excellent work.

As a dispenser, as well as providing quick, accurate and efficient dispensing of medications you will also

· gather medications

· check dispensed medications

· answer patient and clinician queries

· order and re-order stock

· collect NHS prescription charges

· hand out dispensed medications to patients

· work and liaise with our dispensing team

Experience in pharmacy is essential as is NVQ level 2 in dispensing.

To apply, please send a copy of your CV, with a covering letter to Laura Cure, Dispensary Manager at Measham Medical Unit, High Street, Measham, Swadlincote, Derbyshire DE12 7HR, or measham.doctors@nhs.net

Closing date: 26th January 2025. We encourage you to apply early as we will close the application when we have received sufficient applications.

Job Types: Part-time, Permanent

Pay: £12.39-£12.67 per hour

Expected hours: 25 per week

Benefits:

· Company events

· Company pension

· On-site parking

Schedule:

· Monday to Friday

Work Location: In person

Application deadline: 26/01/2025

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during October 2024. 

The results are now in and out of the 717 responses we received, 691 were graded as Very Good or Good.  We will continue to publish this data monthly.  Thank you.

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during September 2024. The results are now in and out of the 740 responses we received, 713 were graded as Very Good or Good. We will continue to publish this data monthly. Thank you.

We are looking to recruit a Dispensary Assistant to join our team here at Measham Medical Unit. If you think this is something you may be interested in, please have a read below

Measham Medical Unit – Dispensary Assistant

Measham Medical Unit is a friendly and supportive GP practice based on the outskirts of North West Leicestershire, providing services to patients in North West Leicestershire, Staffordshire, Derbyshire and Warwickshire.

Due to internal promotion, we have an exciting opportunity to join our Dispensary Team on a part-time basis as a Dispensary Assistant. We are looking for someone for 20 hours per week to be worked Wednesday and Thursday afternoons 1:00pm – 6:00pm and 8:00am – 6:30pm on Fridays.

We currently dispense to around half of our patient population, both in the practice and also via our delivery service.

Your daily duties will include helping patients at the Dispensary window, helping to manage the Dispensary stock, assisting patients over the telephone and entering the medication delivery onto the clinical system.

We are looking for someone who:

Is friendly, polite and confident.

Can communicate effectively and has good interpersonal skills.

Has good attention to detail.

Is a team player.

Takes pride in themselves and their work.

To apply, please send a copy of your CV, with a covering letter to Laura Cure, Dispensary Manager at Measham Medical Unit, High Street, Measham, Swadlincote, Derbyshire DE12 7HR, or measham.doctors@nhs.net

 Closing date: 13th October 2024

We are very pleased to annouce our Flu Campaign for 2024/2025

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during August 2024.  The results are now in and out of the 677 responses we received, 641 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during July 2024. 

The results are now in and out of the 752 responses we received, 703 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during June 2024.  The results are now in and out of the 593 responses we received, 548 were graded as Very Good or Good.  We will continue to publish this data monthly.  Thank you.

Thank you for your patience during the transition period with our telephone system upgrade.

We continue to experience technical difficulties with our appointments line 01530 270933 and ask you to reach us on our enquiries line 01530 270667. 

We haven't experienced any issues with our internet connection as yet so we are still able to process card payments however we want to make you aware this could be an issue over the next few days so please bring cash where possible. 

Updated 07/06/2024 at 14:00

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during May 2024. 

The results are now in and out of the 612 responses we received, 582 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Important information

Our new phone system will go live tomorrow.

We ask for your patience whilst both us at the surgery and you as patients adapt to the new system.

There will be a number of differences you will experience when calling the surgery.

Perhaps most significantly, from a certain position in the queue, the system will offer the option to request a call back rather than holding in the call queue. If you choose this option, the system will automatically allocate your call back to a receptionist at the same time your call would have been answered if you had chosen to hold in the queue. If calling from a mobile phone, please ensure that you keep your telephone with you and you are in an area with a signal. Please note, this option is not available for calls being made from a withheld number.

The messages you hear when calling the surgery will sound different on the new system.

We have added a variety of options to streamline our incoming calls. 

These options are as follows:

1. Appointments
2. Prescription enquiries – please note we are unable to accept verbal prescription requests over the telephone
3. Reception enquiries
4. Test results – Please note this line is open between the hours of 2pm-6pm daily. We politely ask patients not to call for test results before this time.
5. Dispensary – Available between 8am-1pm and 2pm-6pm daily.
6. Secretaries - Available between 9am-5pm daily

From Monday 10^th June, our appointment line will open earlier at 8.00am

We thank you in advance for your patience during this transitional period

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during April 2024.

The results are now in and out of the 312 responses we received, 286 were graded as Very Good or Good. We will continue to publish this data monthly.

Thank you to all patients who attend their appointments or cancel them in advance.

As you can see from the figures, patients who "did not attend" which we refer to as a "DNA" is a real problem. We do send out reminder texts to patients 48 hours before any prebooked appointment to allow for the appointment to be cancelled or rescheduled if no longer needed or convenient. 

The results are in! 

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during February 2024.  The results are now in and out of the 798 responses we received, 752 were graded as Very Good or Good.  We will continue to publish this data monthly.  Thank you.

We are very proud to announce we have been awarded Active Practice status by the Royal College of General Practitioners.

The team headed up by our practice champion Luke Barnett have worked really hard to achieve this status and you may have seen some of our team out on a short walk for our "walk your break" initiative. 

What is an Active Practice?

The Active Practices Charter is an initiative by The Royal College of GPs and Sport England to inspire GP practices to commit to increasing activity and reducing sedentary behaviour in both staff and patients.

We are all aware of the benefits of being more active so to prove to patients that we really do mean what we say, we took the steps to become accredited.  Luke, who works in our reception team, has really encouraged us all to get out walking and has been instrumental in achieving this accreditation.

If you would like to find out any further information about any of the Active Together groups that are available in our area, please call into the surgery to check out our notice board and/or ask to speak with Luke.  Luke works Monday, Tuesday, Thursday, Friday.

More information can be found at  https://www.active-together.org/letsgetmoving

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during January 2024.  The results are now in and out of the 545 responses we received, 517 were graded as Very Good or Good.  We will continue to publish this data monthly.