We are very pleased to annouce our Flu Campaign for 2024/2025

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during August 2024.  The results are now in and out of the 677 responses we received, 641 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during July 2024. 

The results are now in and out of the 752 responses we received, 703 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during June 2024.  The results are now in and out of the 593 responses we received, 548 were graded as Very Good or Good.  We will continue to publish this data monthly.  Thank you.

Thank you for your patience during the transition period with our telephone system upgrade.

We continue to experience technical difficulties with our appointments line 01530 270933 and ask you to reach us on our enquiries line 01530 270667. 

We haven't experienced any issues with our internet connection as yet so we are still able to process card payments however we want to make you aware this could be an issue over the next few days so please bring cash where possible. 

Updated 07/06/2024 at 14:00

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during May 2024. 

The results are now in and out of the 612 responses we received, 582 were graded as Very Good or Good.  We will continue to publish this data monthly. 

Thank you.

Important information

Our new phone system will go live tomorrow.

We ask for your patience whilst both us at the surgery and you as patients adapt to the new system.

There will be a number of differences you will experience when calling the surgery.

Perhaps most significantly, from a certain position in the queue, the system will offer the option to request a call back rather than holding in the call queue. If you choose this option, the system will automatically allocate your call back to a receptionist at the same time your call would have been answered if you had chosen to hold in the queue. If calling from a mobile phone, please ensure that you keep your telephone with you and you are in an area with a signal. Please note, this option is not available for calls being made from a withheld number.

The messages you hear when calling the surgery will sound different on the new system.

We have added a variety of options to streamline our incoming calls. 

These options are as follows:

1. Appointments
2. Prescription enquiries – please note we are unable to accept verbal prescription requests over the telephone
3. Reception enquiries
4. Test results – Please note this line is open between the hours of 2pm-6pm daily. We politely ask patients not to call for test results before this time.
5. Dispensary – Available between 8am-1pm and 2pm-6pm daily.
6. Secretaries - Available between 9am-5pm daily

From Monday 10^th June, our appointment line will open earlier at 8.00am

We thank you in advance for your patience during this transitional period

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during April 2024.

The results are now in and out of the 312 responses we received, 286 were graded as Very Good or Good. We will continue to publish this data monthly.

Thank you to all patients who attend their appointments or cancel them in advance.

As you can see from the figures, patients who "did not attend" which we refer to as a "DNA" is a real problem. We do send out reminder texts to patients 48 hours before any prebooked appointment to allow for the appointment to be cancelled or rescheduled if no longer needed or convenient. 

The results are in! 

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during February 2024.  The results are now in and out of the 798 responses we received, 752 were graded as Very Good or Good.  We will continue to publish this data monthly.  Thank you.

We are very proud to announce we have been awarded Active Practice status by the Royal College of General Practitioners.

The team headed up by our practice champion Luke Barnett have worked really hard to achieve this status and you may have seen some of our team out on a short walk for our "walk your break" initiative. 

What is an Active Practice?

The Active Practices Charter is an initiative by The Royal College of GPs and Sport England to inspire GP practices to commit to increasing activity and reducing sedentary behaviour in both staff and patients.

We are all aware of the benefits of being more active so to prove to patients that we really do mean what we say, we took the steps to become accredited.  Luke, who works in our reception team, has really encouraged us all to get out walking and has been instrumental in achieving this accreditation.

If you would like to find out any further information about any of the Active Together groups that are available in our area, please call into the surgery to check out our notice board and/or ask to speak with Luke.  Luke works Monday, Tuesday, Thursday, Friday.

More information can be found at  https://www.active-together.org/letsgetmoving

Thank you to all those that provided feedback based on your last face to face visit or telephone conversation with a member of the team at Measham Medical Unit during January 2024.  The results are now in and out of the 545 responses we received, 517 were graded as Very Good or Good.  We will continue to publish this data monthly.